Documentation

Build it, test it, connect it, run it

Every guide states what you will have achieved, what you need first, and what to do when it does not work. Start at the top if this is your first bot.

Start here

Getting startedWhat Fluenta is, what you need, and the shortest path from empty workspace to a tested flow.Create your first botStart from a template or a blank canvas and build a working greeting-to-handoff flow.Test a flowWalk every branch in the simulator before a real contact ever sees the bot.Connect WhatsAppPaste your own Meta Cloud API credentials and verify the connection.WhatsApp onboardingPrepare your Meta account, credentials, templates, billing, and migration plan before connecting a live number.Publish and versionShip an immutable, versioned snapshot of your flows to your connected number.

Answering customers

Build a support flowAnswer from approved knowledge, route uncertainty to a person, and preserve context.Build a booking flowCollect details, offer availability, request a deposit, and confirm a booking.Handoff to a personRoute the right conversation to an agent without losing customer context.

Build and extend

Code nodesUse JavaScript or Python where a visual workflow needs custom logic.HTTP requestsCall an external API from a workflow with explicit inputs and error paths.WebhooksReceive and send signed events between Fluenta and external services.API keysCreate a scoped key for a server-side REST API or MCP integration without sharing a user account.

Operate

AnalyticsRead completion, handoff, conversion, and drop-off against a published workflow.Billing and usageUnderstand plans, usage units, and the charges associated with a live workflow.SecurityReview the technical controls that protect workspaces, credentials, and integrations.

Reference

REST APIAuthenticate a server-side integration and call every v1 endpoint with documented roles, limits, errors, and pagination.Node referenceFind every available workflow node and the inputs and outputs it supports.VariablesStore, map, and inspect the values a workflow uses as it runs.Flow JSONExport and inspect the portable definition of a Fluenta workflow.

Cannot find what you need? Contact support and tell us which guide was missing — that is how this index grows.