Documentation

Build it, test it, connect it, run it

Every guide states what you will have achieved, what you need first, and what to do when it does not work. Start at the top if this is your first bot.

Start here

Getting startedWhat Fluenta is, what you need, and the shortest path from empty workspace to a tested flow.Create your first botStart from a template or a blank canvas and build a working greeting-to-handoff flow.Test a flowWalk every branch in the simulator before a real contact ever sees the bot.Connect WhatsAppPaste your own Meta Cloud API credentials and verify the connection.Publish and versionShip an immutable, versioned snapshot of your flows to your connected number.

Answering customers

Knowledge basesLet customers ask questions against your approved documents instead of a menu.Human handoffRoute a conversation to a person without losing its context.

Operating

CampaignsSend approved WhatsApp templates to opted-in contacts and track what happened.Analytics and funnelsFind the node where conversations stall, then fix it.Billing and usageRead your credit consumption, understand overdraft, and top up.

Extending

HTTP requestsCall your own API from a flow and map the response onto flow variables.Code nodesRun JavaScript or Python inside a conversation for logic no other node covers.

Account and data

Security practicesHow Fluenta protects credentials, isolates workspaces, and retains conversation data.Account and data deletionDelete a bot, a workspace, or an account, and what happens to each data class.

Cannot find what you need? Contact support and tell us which guide was missing — that is how this index grows.