Help for your Fluenta workspace

These pages answer the questions we see most often:

• How Fluenta connects to WhatsApp, what you need, and common connection failures: WhatsApp onboarding.
• Plans, included credits, and platform rates: pricing.
• How to report a security concern: security.
• Account and data deletion requests: data deletion.

Fluenta is a small pre-launch team. We aim to reply within two business days. That is an aim, not an SLA.

[email protected]

A short, concrete report helps us reproduce the issue. Please include:

• Your workspace name.
• The bot name.
• What you expected to happen.
• What happened instead.
• The approximate time it happened, including your time zone if you know it.

For plan, credit, and platform-rate questions, start with pricing. If your question is not answered there, email support with your workspace name and the question you need answered.

Credential checks, Meta webhook signatures, number eligibility, and template rejection are covered in WhatsApp onboarding.

For a security concern, use the disclosure contact on the security page rather than the general support inbox.

To request account or data deletion, follow the instructions on the data deletion page.