Separate the client work
Keep each client workspace focused on its own bots, members, usage, and billing visibility.
For agencies
Run each client’s WhatsApp operation in its own workspace
Manage separate client workspaces, reusable flow templates, and team access while each client retains ownership of its own WhatsApp Business account and number.
Capabilities
The tools behind the work
Reuse and distribute workflows
Start with first-party templates, then publish versioned marketplace listings for review or install a reviewed release. Listings can set a price, and installs create a buyer entitlement.
Set the right level of access
Assign owner, editor, agent, or viewer roles. A Free workspace supports 2 bots and 1 member seats; Starter supports 5 bots and 5 member seats; Pro supports unlimited bots and 15 member seats.
Leave channel ownership with the client
Each client connects its own WhatsApp Business account and phone number. Meta bills its fees directly to that client’s Meta Business account.
How a flow looks
From client brief to a versioned deployment
Give every client a focused workspace, a repeatable starting point, and a clear path to their own WhatsApp channel.
Client workspace
Keep the account contained
A separate workspace keeps client members, bots, usage, billing, and channel details together.
Template
Start from proven structure
Begin with a first-party template or install a reviewed marketplace release whose version declares required plugins, secrets, and external hosts, then adapt the conversation.
Review
Walk every branch
Use the simulator to inspect the journey before connecting a number or sending a live message.
Client deployment
Publish to the client channel
Connect the client’s own WhatsApp Business account and publish a version when the flow is ready.
Bring client operations into a workspace built for repeatable delivery
Start with a client workflow, test it in the simulator, and publish to the WhatsApp Business account the client manages.